Web accessibility isn’t just a nice-to-have feature—it’s an essential aspect of modern website development that impacts both user experience and legal compliance. As online services become increasingly central to daily life, ensuring your website is accessible to people with disabilities isn’t just ethical—it’s good business. Let’s explore why ADA compliance matters and how to implement it effectively.
Why Website Accessibility Matters
The Americans with Disabilities Act (ADA) prohibits discrimination against individuals with disabilities in all public and private places open to the general public. While the ADA was enacted before the internet became ubiquitous, courts have increasingly interpreted the law to include websites as “places of public accommodation.” Here’s why accessibility should be a priority:
- Legal protection: ADA-related lawsuits against websites have increased by over 300% in recent years, with businesses of all sizes being targeted.
- Expanded audience: Approximately 61 million adults in the US (26% of the adult population) live with some form of disability.
- Better user experience: Accessibility improvements typically enhance usability for everyone, not just those with disabilities.
- SEO benefits: Many accessibility practices, like proper heading structure and image alt text, align perfectly with search engine optimization best practices.
- Brand reputation: Demonstrating inclusive values strengthens your brand and builds goodwill.
The WCAG Framework
The Web Content Accessibility Guidelines (WCAG) provide the technical standards for website accessibility. These guidelines organize requirements under four principles:
- Perceivable: Information must be presentable to users in ways they can perceive, regardless of sensory limitations.
- Operable: User interface components and navigation must be operable by all users.
- Understandable: Information and operation of the interface must be understandable.
- Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.
While WCAG 2.1 provides three conformance levels (A, AA, and AAA), most organizations should aim for at least AA compliance, which addresses the most significant barriers for users with disabilities.
Essential Steps to Achieve ADA Compliance
1. Provide Text Alternatives
- Add descriptive alt text to all informative images
- Provide transcripts for audio content and captions for video
- Use descriptive labels for form fields instead of placeholder text
- Ensure PDFs and other documents are properly tagged for accessibility
2. Ensure Keyboard Accessibility
- Make all functionality available via keyboard alone (without requiring a mouse)
- Create a logical tab order through interactive elements
- Make focus indicators clearly visible
- Avoid keyboard traps where focus cannot move away from a component
3. Implement Proper Structure
- Use semantic HTML elements (nav, header, footer, main, etc.)
- Create a logical heading hierarchy (H1-H6) that outlines your content
- Group related form elements with fieldset and legend
- Implement ARIA landmarks when semantic HTML isn’t sufficient
4. Ensure Sufficient Color Contrast
- Maintain a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text
- Don’t rely on color alone to convey information
- Provide visible focus states for interactive elements
- Test your design with color blindness simulators
5. Make Content Adaptable
- Ensure the site functions at 200% zoom
- Design responsively for different device sizes
- Allow content to reflow on small screens without horizontal scrolling
- Provide sufficient spacing between interactive elements for touch devices
Getting Started with Compliance
The path to accessibility is incremental:
- Begin with an accessibility audit using tools like WAVE, axe, or Lighthouse
- Prioritize fixing critical issues that block users from completing essential tasks
- Create an accessibility statement showing your commitment and progress
- Build accessibility testing into your development workflow
- Consider a professional assessment for legal peace of mind
Remember that accessibility is an ongoing process, not a one-time project. By integrating these practices into your regular website maintenance and development cycle, you’ll create an inclusive experience that welcomes all users while mitigating legal risks.